Victor Hugo
Victor Hugo saw a CTR growth rate of:
+25%
See how other companies transformed results with CRM.
CRM
Turnyourcustomerbaseintoaloyalandprofitablecommunity.
Do your communications keep pace with the real purchase rhythm of your customers?
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- Do your communications follow the real purchase rhythm of your customers?
- Do you have mechanisms that keep the customer always moving?
- Do your interactions generate recurrence without relying on campaigns?
- Does the bond grow with each interaction, reinforcing proximity and preference?
- Do customers perceive consistency across all channels?
To keep your customer evolving, we use a methodology that maps the entire post-sale life cycle, identifying the right moments to engage and generate a new purchase. Activate your customer base in 3 steps: 1. Schedule a Diagnostic Consultation. 2. Receive your new ideal relationship journey. 3. We implement the new journey and you see Lifetime Value grow.
This view expands how we read the brand. Instead of looking only at the moment of purchase, we evaluate how much the company can sustain interest, turn relationships into value, and create continuity.
This view expands how we read the brand. Instead of looking only at the moment of purchase, we evaluate how much the company can sustain interest, turn relationships into value, and create continuity.
You do not need to rebuild your structure to get started. We connect directly to the CRM or automation you already use, organize the database as it comes, and plug in AI, personalization, and new channels without friction.
The focus is simple: deliver visible ROI and keep everything transparent so you can follow each step.
We are not distant consultants; we enter the business, work alongside the company, understand the culture, and translate it into structure.
01Experience Team
Diagnosis and Strategy
- Data mapping
- Platforms
- Current journeys
- Touchpoints
- Competitor analysis
- Channel mapping
02Integration Team
Modeling and Setup
- Data structuring
- Reward operating system
- Systems integration
- AI configuration
- Financial horizon
03Implementation Team
Orchestration and Launch
- Creation of intelligent journeys
- Journey activation
- Triggers
- Growth structures
- Business model
- Guidelines
04Performance Team
Optimization and Scale
- Tests and experiments — A/B
- Detailed analysis of conversion and engagement metrics
- Data-driven adjustments to maximize ROI
- Conversion funnel optimization
- Journey optimization
- Integrations between CRM and BI
Itisnotalackoftraffic.Itisalackofcontroloverthebuyingjourney.
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Check the most common questions. If you need extra support, get in touch with us.